Our innovative mobile solutions provide personalised support to international shoppers at every step of the Tax Free Shopping journey, to simplify and enhance their experience.
Our Mobile Customer Care (MCC) is the ultimate digital companion for international shoppers. It sends instant, real-time updates on shoppers’ tax refunds, accompanied by a link to a personalized webpage. Here, shoppers can track the status of their refund and stay well-informed about the next necessary steps. Mobile Customer Care prompts the shopper at every step of the refund process, guaranteeing they have all key information on required action steps. This ensures a seamless and hassle-free experience.