Discover the New Tax Free Shopping Experience in Japan
Starting November 1, 2026, Japan will introduce a new Tax-Free Shopping process for international travellers.
New rules can feel confusing, but Global Blue is here to make them simple. Our step-by-step guidance will help you understand the changes, navigate the new process with ease, and enjoy a seamless Tax Free shopping experience throughout your trip.
📅 Effective date of New regulation: November 1st, 2026 Sunday
What’s new?
Pay the full price including VAT in-store and, thanks to Global Blue, receive your refund easily in 3 simple steps.
Don’t want to wait until your departure point for a refund?
Visit one of our downtown refund offices and get it in advance.
Tax Free Shopping in Japan In 3 Easy Steps
01
Go Shopping
Browse and shop at thousands of participating stores across Japan, including leading department stores and premium brands.
Remember to present your passport to complete the digital tax free process
💡 Tip: Look for the Tax Free Shopping logo in-store.
02
Get Customs Validation
Validation is fast, simple, and fully guided:
✔️ Easy validation at the airport via kiosks
✔️ Clear guidance available in-store
03
Receive Your Refund
Add your preferred payment method on Global Blue Shop Tax Free App and enjoy a fast and secure refund experience.
If you’d like to spend your refund in Japan, visit one of our downtown refund offices.
See How the New Tax-Free Shopping Process Works
Watch this official video from the Japan Tourism Agency for a visual, step-by-step guide to Japan’s new tax-free shopping process.
Frequently Asked Questions
Non‑residents visiting Japan (typically staying fewer than 6 months).
Yes. You need to present your passport when completing customs validation before departure.
Yes. You pay the full amount including VAT at the time of purchase. Your refund is processed by Global Blue after validation.
If you do not complete the validation process, your refund will not be processed.
You can receive your refund directly to your preferred payment method using the Global Blue App.
👉 Download the app to get started.
You can also get your refund at any Global Blue refund office.
Once your purchases are validated, your refund is typically processed within 3 to 5 days and paid to your preferred payment method.
You can track your refund and add your preferred payment method anytime in the Global Blue App or online in your My Purchases area.
👉 Download the app to get started.
Ready to Shop Tax Free in Japan
Start planning your trip today and unlock a Tax Free Shopping Offers.
- Download the Global Blue App
- Visit participating department stores and shops
- Bring your passport for every purchase
- Pay the full amount including VAT and claim your refund later
- Allow extra time at the airport for validation
- Carry all eligible items with you during departure
