As a logistics technology platform, ZigZag enables shoppers to manage e-commerce returns more efficiently and profitably.
ZigZag replaces the outdated paper-based 'label in the box' solutions with a new digitalised returns portal that offers a greater range of delivery options and exchange alternatives.
- Reduce logistics costs via consolidation and local market resale with a 50% reduction in returns cost
- Drive a 40% reduction in customer enquiries thanks to enhanced customer satisfaction and a more efficient and streamlined returns process
- Increase revenue by allowing exchange versus return