Logistics
Discover our collaborations with new logistics and technology providers that empower retailers to provide an elevated delivery and return experience
ZigZag
As a logistics technology platform, ZigZag enables shoppers to manage e-commerce returns more efficiently and profitably.
ZigZag replaces the outdated paper-based 'label in the box' solutions with a new digitalised returns portal that offers a greater range of delivery options and exchange alternatives.
- Reduce logistics costs via consolidation and local market resale with a 50% reduction in returns cost
- Drive a 40% reduction in customer enquiries thanks to enhanced customer satisfaction and a more efficient and streamlined returns process
- Increase revenue by allowing exchange versus return
Success case title
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Toshi
A fast-growing retail logistics company that allows your brand to bridge the gap between the online and in-store luxury experience.
Toshi offers a concierge-style service that enables you to bring the luxury dressing room experience directly to your customer's destination of choice. Its intelligent logistics infrastructure can provide a suite of client delivery options.
- Bring the store to the customer with on-demand delivery
- Reduce return rates by 30% with a 'Try Before You Buy' service
- Increase revenue by up to 30% thanks to a higher average order value and opportunities to upsell
Success case title
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