Shift4 One: The All-in-One Solution Transforming Retail Payments and Tax Free Shopping

Simplifying a Complex Checkout

For many small and medium-sized retailers, managing international transactions can be complex. Multiple devices, disconnected systems, and separate processes for payments often creates unnecessary complexity at the checkout. Staff must juggle different devices and navigate confusing fees — all while keeping the checkout experience efficient and smooth for shoppers.

For international shoppers, the experience isn’t much easier. Paying in a foreign currency and completing Tax Free forms can be confusing and time-consuming. The result? Longer queues, frustrated shoppers, and missed revenue opportunities for retailers.

Meet Shift 4 One

Shift4 One brings payments, Dynamic Currency Conversion (DCC), and Tax Free Shopping together in a single device, helping simplify checkout for retailers and international shoppers alike.

Developed by Global Blue and Shift4 for small and medium-sized retailers (SMEs), the solution is designed to reduce operational complexity while improving the in-store experience.

After launching in the UK, Ireland, Spain, and Germany, Shift4 One is now expanding across Europe, with rollout planned across 15 key markets this year.

Streamlined Operations for Retailers, Seamless Experience for Shoppers

Shift4 One simplifies every step of the in-store transaction process. By integrating payments, currency conversion, and Tax Free Shopping in a single handheld device, retailers can consolidate multiple vendors and services into one and track transactions in real-time.

Shoppers enjoy a clear, guided checkout journey that makes payments and Tax Free Shopping faster and simpler.

How Shift4 One Works at Checkout

Here’s how each transaction is handled, step by step:

01

Customer Payment

Shoppers pay as usual by inserting their card, tapping to pay or using a digital wallet.

02

Dynamic Currency Conversion

The device quickly identifies transactions eligible for DCC. Eligible shoppers can pay in their home currency, with exchange rates locked at checkout for clarity and confidence. This seamless experience helps shoppers understand their payment options.

03

Tax Free Shopping

Transactions eligible for Tax Free Shopping are recognized automatically. Estimated refunds appear immediately, and digital forms are issued securely. Credit card details are safely captured to enable instant refunds after Customs validation is complete.

Why Retailers and Shoppers Are Winning with Shift4 One

Shift4 One isn’t just a payments solution—it’s a complete in-store operational revolution. Here’s how it makes life easier for both retailers and international shoppers:

Why Retailers Love It

Enhance the Shopper Experience

Payments, Dynamic Currency Conversion (DCC), and Tax Free Shopping all in one seamless process, making checkout more efficient.

Simplify Operations at Lower Cost

Reduce international card transaction fees by leveraging DCC revenue and improve profitability with smarter payment processing.

Simplified Reporting and Full Transparency

Access all your payment data in real-time, including authorizations, settlements, disputes, and chargebacks — no manual reconciliation required.

Capture Additional Revenue Opportunities

Attract international shoppers and maximize refunds.

Why Shoppers Need It

Seamless Payments

Clear, fast options in local or home currency.

Frictionless Tax Free

Complete digital forms quickly and benefit from automated refunds.

Smooth Experience

Step-by-step guidance tailored to each transaction, ensuring shoppers complete refunds and leave satisfied, which encourages repeat visits.

Shift4 One transforms in-store transactions, making every payment and Tax Free Shopping experience clearer, and more profitable for both SMEs and international shoppers.